February 08, 2024
In today’s rapidly evolving digital landscape, video has emerged as a cornerstone of effective marketing strategies. With 91% of businesses incorporating video into their marketing efforts in 2023, it’s clear that this medium has become indispensable. But what makes video such a powerful tool in digital marketing?
The shift towards video marketing isn’t just a trend; it’s a reflection of consumer preferences and the dynamic nature of online engagement. Videos, whether they’re live-action, animated, or screen recordings, offer a unique blend of visual and auditory elements that can convey messages more effectively than text or images alone. Let’s delve into why video has become a critical component of digital marketing strategies across the globe.
In the realm of digital marketing, harnessing the power of video is no longer just an option; it’s a necessity. As you navigate the digital landscape to elevate your brand, understanding why video is your ally can transform your marketing strategy.
Ever struggled to convey the essence of your product with text alone? Videos come to the rescue by providing a dynamic way to showcase your product’s features and benefits. With the right visual and auditory elements, you can turn complex concepts into easily digestible content. Videos have the unique ability to bring your product to life, giving your audience a clear understanding of what it does and why they need it.
In today’s digital age, videos have the remarkable capability to cross geographical and cultural barriers. They can be shared across multiple platforms, reaching a vast audience far and wide. Whether it’s through social media, email marketing, or your website, videos have the viral potential to get your message across to a global audience, thus extending your digital marketing reach like never before.
Incorporating videos into your landing pages can be a game-changer for converting visitors into customers. Studies have shown that videos can significantly boost conversion rates, making them an invaluable tool in your digital marketing arsenal. By presenting your product through video, you’re providing a compelling call to action that can persuade viewers to make a purchase.
Engagement is key in digital marketing, and videos are arguably the most engaging content format available. They’re designed to capture attention, prompt reactions, and encourage social sharing, which in turn increases visibility and drives traffic. By integrating videos into your marketing strategy, you’re not just telling your story; you’re inviting your audience to be a part of it.
Search engines love video content. By adding videos to your website and making sure they’re optimized for search engines, you’ll enhance your chances of ranking higher in search results. This increased visibility leads to more traffic, which can translate into higher engagement rates and more conversions. Keeping your digital marketing strategy aligned with SEO best practices, including video optimization, is essential for staying ahead in the competitive digital space.
Perhaps one of the most powerful aspects of video is its ability to forge emotional connections with your audience. Through storytelling, music, and visuals, videos can engage viewers on an emotional level, making your brand more relatable and memorable. This emotional investment can foster brand loyalty and influence buying decisions, highlighting the profound impact videos can have on your digital marketing efforts.
Incorporating video into your digital marketing strategy isn’t just a trend; it’s a reflection of consumer preferences and the evolving nature of online engagement. By understanding and leveraging the essential role of video in digital marketing, you’re positioning your brand for success in the digital arena.
Embracing video in your digital marketing strategy isn’t just keeping up with trends—it’s about setting your brand apart. With 91% of businesses already harnessing the power of video, it’s clear that this medium is pivotal for connecting with your audience on a deeper level. Remember, it’s not just about creating any video; it’s about crafting content that resonates, informs, and inspires your viewers. To get results, focus on clarity, creativity, and authenticity. Show your product in action, share stories that touch hearts, and always aim to add value. This approach not only boosts your engagement and conversions but also solidifies your brand’s presence in the digital landscape. Start leveraging video today and watch your digital marketing soar to new heights
December 10, 2023
Google’s three tips for troubleshooting technical issues are:
A common issue that’s easy to overlook but important to check is if the URL is can be indexed.
The Google search console URL inspection tool is great for troubleshooting if Google has indexed a page or not. The tool will tell you if a page is indexed and whether it’s indexable. If it’s not indexable then it will offer a suggestion for why Google might be having trouble indexing it.
Another data point the URL offers is the last crawl date which offers an idea of how much interest Google has in the page.
That said, if page doesn’t tend to change often then Googlebot may decide to crawl it less. This is not a big deal. It just makes sense in terms of conserving resources at Google and on the target web server.
Lastly, the URL inspection tool can be used to request a crawl.
Google next recommends checking if a page is a duplicate or if another page is the canonical.
Google advises:
“Don’t use cache or site search operators and features because they are not meant for debugging purposes and might give you misleading outcomes when trying to use it in debugging.”
The last tip is pretty good. Google advises that checking the HTML via the source code is not the same as checking the rendered HTML.
Rendered means the HTML that is generated for the browser or Googlebot to generate the webpage.
If you’re trying to figure out whether there’s something going on with the HTML, it’s useful to check out the rendered HTML because that’ll show you what the browser and Googlebot are actually seeing at the code level.
The difference between source code HTML and rendered HTML is that the rendered variant shows you what the HTML looks like after all of the JavaScript has been executed.
So, if there’s an issue related to the JavaScript or something else, you’re more likely going to catch that by reviewing the rendered HTML.
Google advises:
“…check the rendered HTML and the HTTP response to see if there’s something you won’t expect.
For example, a stray error message or content missing due to some technical issues on your server or in your application code.”
See Rendered HTML With Search Console
Google Support has a step by step for viewing the rendered HTML in search console:
“Inspect the URL, either by entering the URL directly in the URL Inspection tool, or by clicking an inspection link next to a URL shown in most Search Console reports.
Click Test live URL > View tested page.
The HTML tab shows the rendered HTML for the page.”
See Rendered HTML With Chrome DevTools
Chrome DevTools (in your Chrome browser) can also be used to see the rendered HTML.
- Open the Chrome Dev Tools through the vertical ellipsis (three dots) drop down menu, then:
- More tools > Developer tools
- Then, for MacOS, press Command+Shift+P and for Windows/Linux/ChromeOS press Control+Shift+P in order to access the Command Menu.
- Type: Rendering, select the menu choice “Show Rendering”
After that Chrome DevTools shows you the rendered HTML in the bottom window, which can be grabbed with the mouse cursor and enlarged, like in the screenshot below.
As we enter a new year, it's time to start thinking about your content strategy for your family-owned business. Whether you have a winery or restaurant or work outside of the hospitality industry in the North Bay, creating family-centric content can be a powerful way to connect with your audience and differentiate your brand messaging. In a world where digital marketing is key and social media fatigue is real (I’ll talk more about this next month), authenticity in your content is more important than ever.
I have seen firsthand how they can distinguish themselves in a crowded market by emphasizing personal connections and family values. Characteristics like trust, loyalty, and shared goals are not just buzzwords; they're the foundation for building lasting relationships with customers.
1. Showcase your story: You have a unique and relatable story as a family-owned brand. Share it with your audience through blog posts, social media posts, and videos. Talk about your family's history, and your values & traditions, and how these shape your business today. People connect with stories, so use yours to create a personal bond with your customers.
I talked to Dalia Ceja, executive marketing director, Ceja Vineyards, about how she showcases her family’s story into Ceja Vineyards’ content: “I’m very proud of my Mexican roots and intertwines my ethnicity and Spanish language into my personal and business branding platforms. I incorporate my heritage through music, Mexican cuisine and wine pairings, colorful fashion statements, and interviews with family members in both English and Spanish. I find the relatability of our family dynamics creates so much authenticity."
Action item: Share your story through a series of blog posts or videos, and engage with your audience by asking them to share their family stories in the comments. Use hashtags like #familybusiness or #generationsinwinemaking to reach a wider audience.
2. Highlight local roots: Being a family-owned business likely means that you have strong ties to your local community. Use this as an advantage by showcasing your support for local suppliers, farmers, and businesses.
Action item: Post about your partnerships and how they sustain the community.
3. Engage your audience: Social media is a powerful tool for engaging with your audience, but it's not just about making sales pitches. (Honestly, it never should be about making sales pitches. It’s about being social.) Use platforms like Instagram and Facebook to share behind-the-scenes glimpses of your family working together or fun moments from your daily operations.
Action item: Ask your followers questions about their own family traditions or memories related to your brand. You'll build relationships and create a loyal customer base by fostering a conversation.
4. Utilize user-generated or collaborative content: Your customers are your most enthusiastic supporters, so why not harness their creativity? Encourage them to share photos or videos showcasing your wines or dishes and share them on social media. Collaborating with other like-minded, family-run businesses is also an excellent way to generate unique content and expand your reach to new audiences (especially if you leverage the collaborate feature on Instagram).
Ceja Vineyards partnered with Boho Lifestyle, a clothing store in downtown Napa, to mix fashion and vino. Daila was able to model select outfits and pose throughout the Ceja property with different bottles of Ceja wines. “We saw an increase in reservations to visit our wine-tasting room and were able to track sales increases throughout the duration of the campaign,” she told me.
Action item: Create a user-generated content campaign by asking customers to share photos or videos with a specific hashtag and repurpose their content. When considering a brand partnership, begin by listing local brands you frequently use alongside your own products. Next, reach out to those you may have a personal connection with and propose a co-branded photo shoot or video shoot featuring both products.
5. Invest in video content: We all know it — video content is essential when it comes to capturing people's attention. Use short or long-form videos to tell your brand story, showcase your products, or even share your family's daily routine. You don't need fancy equipment — a phone and a simple, well-crafted video can go a long way in engaging your audience.
Ceja Vineyards involves the entire family: "My mom, Amelia Ceja, one of the founders and owners, has a passion for cooking and storytelling. Many of her videos and reels include cooking in her kitchen and pairing her dishes with our wines. Our winemaker, Armando Ceja, is usually seen providing vineyard, harvest, or cellar updates. Each member has a role in helping to create content, and the fun part for me is filming, directing, then editing the content into videos." — Dalia
December 6, 2023
No one can "out-pizza the hut". When Jayss Rajoo, director of marketing and food innovation at Pizza Hut, joined the team, she had only one goal in mind – to propel the brand’s digital transformation into the future.
The heritage restaurant chain, according to Rajoo, was running on old systems and processes when she joined in 2020, and the journey of moving from traditional to digital was a long process. In fact, Rajoo, who was speaking at MARKETING-INTERACTIVE’s Digital Marketing Asia 2023 conference, shared that she needed three different vendors to push out one electronic direct mail (EDM) at the time.
One of the most significant moves towards digitalisation that Rajoo and her team made this year in particular was turning to AI to redefine how the company interacts with its customers and bringing a new level of personalisation to their brand experience.
“What we did was we started using AI-powered predictive tools because we can better analyse large data sets, identify the trends that tells us these patterns, and then use the analysis to plan better, and create more personalised marketing messages,” said Rajoo at MARKETING-INTERACTIVE’s Digital Marketing Asia 2023 event.
Digitalising allowed Rajoo and her team to manage their time more efficiently and focus on other goals such as increasing customer lifetime value and acquiring new customers amongst many others.
“Using AI really helps small teams like us to make calculated decisions on the fly, have little turnaround time and differentiates Pizza Hut from our competitors. It also helps me manage my resources a lot more efficiently,” said Rajoo.
“To be honest there is no way you can do this on your own. On top of constantly looking to acquire new customers, we need to ensure that we make current customers order more often so this was crucial to the business," she said, adding:
Not all organisations can afford a huge team which is why we decided to invest in automation and AI.
Justifying the costs
Saying that, Rajoo admitted that investing in AI is a costly affair – but that it was absolutely necessary for the team.
“Of course, we have to increase our expenses and the frequency of our expenses – but we want to build loyalty, build relationships, differentiate ourselves from the competition, acquire new customers and gain customer insights.”
The brand has also started utilising AI to create content such as marketing copies and visual assets which has further saved the brand money.
In April this year, Pizza Hut launched its first AI-based value campaign. Titled "Takeaway Pocket Pleasers", the campaign used AI programme Midjourney to create a visual that showcases the unmistakable DNA of the Pizza Hut brand. The campaign featured arresting AI-generated visual highlights that emphasised the brand's commitment to remain accessible to everyone as they cut down advertising and creative costs and pass the savings down to its customers.
Fast forward to November this year and Pizza Hut Hong Kong launched its first AI deepfake campaign. The campaign was to celebrate the launch of its new Seafood and Chicken Twisted Crust Pizzas and aimed to bring the concept of “twist” to life in an imaginable way, from face twists to mood twists and plot twists with the magic of AI.
Rajoo said that it was the first time in the history of Pizza Hut campaigns where it “didn’t have a photographer taking pictures of pizzas.”
"Unlike other food campaigns – we did not invest in expensive food photography or creative asset creation and worked with our agency Team Lewis to create the creatives for the campaign from scratch. The creatives were used in all our communications," she said, adding:
Using AI powered tools helped us in terms of not just cost efficiencies, but we were able to turn the campaign around in record time as well.
The dangers of over-reliance
While digitalising traditional practices and adopting AI-predictive tools have revolutionised Pizza Hut’s marketing strategies, Rajoo warns of over-reliance. While AI is the future, Rajoo asserts that AI cannot replicate the human experience.
“The only key call out when we work with AI is that we will need the team to review things regularly, because it is still a machine at the end of the day. It doesn’t feel." she said.
Rajoo added that the company still needs people to look at the messaging and make sure it is not encroaching on anything that is sensitive and that privacy policies are managed well.
“So training, understanding the system is crucial. We also have to accept that AI and machine learning is a long-term strategy, and that it requires a fair bit of investment – not just in terms of price but in time as well.”
December 6, 2023
PPC and SEO are essentials for your marketing strategy. Companies have different demands and expectations from their marketing strategy, and so, most often they tend to lean towards one of these two tactics. For example, if they are looking to increase their rankings and want more traffic to their website, they go for organic search tactics. On the other hand, if they want instant paid traffic, they choose paid search tactics.
Given that, both SEO and PPC are effective tools to build authority for your website. Together, they generate more traffic and sales for your business. Nevertheless, these two tactics often work separately in their silos rather than hand-in-hand.
While both of these options can work well individually, imagine the results and benefits they would bring to the table when combined together. The key is to create harmony between organic and paid search tactics. It is time to bring both departments together to collaborate and work as one. Let us examine how to do it in your organization.
Ideally, both channels and streams aren’t meant to work independently. We should stop looking at them as separate identities and bring them together. Once we do it, we achieve better results across the board.
PPC campaigns provide powerful and insightful data and insights. When you take that data and combine it with your SEO strategies, it will give you insights that you can use to create content. This will help your organic search traffic.
Balancing organic and paid search tactics is a challenge and we are here to help navigate through the rough spots. Here are some strategies to create synergy between paid and organic search tactics.
Start by re-checking your paid search campaigns and seeing whether they are updated with keywords list. Moreover, you must restructure your efforts to leverage broad matches by paying close attention to negative keywords.
Ensure your paid search campaigns follow the latest keyword best practices.
Restructure your efforts to leverage broad matches, paying close attention to negative keywords.
In one sense, your campaign will likely have fewer groups and positive keywords. The number of negatives should also increase. In order to prevent budget drain and ensure paid search ads show only in desired situations, negative keywords are more crucial than ever.
Before you craft strategies for natural and organic search synergies, you must establish benchmark performance baselines across organic and paid searches. Some points to remember are:
As you strike a balance between paid and organic search tactics, consider the metrics important to monitor and create harmony between the two. If a KPI cannot influence your team, you should consider it secondary.
Rather than pinning your analysis on single success criteria, you should use a weighted, multiple-metrics approach.
After some effort, natural and paid search trends stabilize. It is now time to analyze how users interact with various portions of your site and to what extent organic and paid search activities are driving this interaction.
Let us face the fact that we work in a highly competitive landscape. In order to create a holistic search strategy, you must compare your natural and paid search performance. To do this, incorporate competitive and universal search insights for a thorough organic vs search analysis. Some examples to note are:
Striking a balance and harmony between paid and organic search tactics is a crucial step in digital marketing success. However, the above-mentioned strategies will only be effective if you make changes from the foundational level and analyze how your site analytics work.
When your paid search tactics are updated for a complementary approach to natural and paid search, you can harness natural and paid search synergistically. Setup a scalable joint reporting and singular ownership for natural and paid search success, it will ensure your organization has an appropriate process, tools, and people to strike a harmony between paid and organic search efforts.
December 6, 2023
Running a business involves a lot, and there are different marketing strategies to improve the business returns. Properly executing the marketing strategies enables the business to meet its marketing goals; hence, working with a professional marketing company is important. The different strategies get executed so that the company's goals get met.
AZ Mobile Marketing has been in business since 20107, helping different businesses to grow. The digital marketing professionals use proven digital strategies, and through their free consultation service, they understand the diverse needs of the clients they work with. The company staff includes designers, developers, strategizers, marketers, and optimizers who give their clients an exceptional experience.
Published December 6, 2023
With ZorgTek's updated services, businesses that rely on engaging in-person clients and customers can launch data collection and lead conversion campaigns. By offering complimentary wifi, business owners can enhance their premises' guest retention rates, while building targeted contact lists.
The agency can now help businesses convert their existing guest wifi into automated digital marketing platforms designed to grow customer databases and support hyper-local social campaigns.
Research published by Meta found that businesses that used wifi marketing techniques saw a 15% increase in revenue compared to businesses that did not. The technique works by prompting leads within proximity of the business premises to log in to that business' complimentary guest wifi.
"Having a social-powered Wi-Fi installed allows you to build an email list, increase loyalty, maximize social engagement, get your customers to spend more, automate proximity marketing campaigns, collect more positive reviews, and much more", a spokesperson for the agency explained.
In exchange for their email addresses, phone numbers, or socials, guests can access the business' wifi network without paying a fee. Not only does this encourage them to stay on the business premises for longer and potentially spend more money than they otherwise would have, but it also permits businesses to track user behavior and collect essential data.
With ZorgTek's customized wifi marketing campaigns, there are multiple avenues for increasing engagement and retaining leads in-person and online. For example, businesses can encourage wifi users to download mobile apps, complete surveys, and interact with the company on social media.
In addition to increasing foot traffic to their physical premises, this can work to increase the business' reputation online through positive engagement and improved digital presence.
Equipped with these valuable data insights, ZorgTek clients can enhance their wifi marketing campaigns over time and deploy personalized ads designed to capture top prospects. Moreover, this data can be used in conjunction with the agency's other marketing solutions to launch email, SMS, and social campaigns and maintain a multichannel presence.
From Goop and the New York Times to TikTok creators, everyone is putting out a gift guide this year, trying to get a piece of this year’s holiday sales pie, which we forecast to reach $1.31 trillion.
And it’s not just one gift guide to rule them all. There’s guides for cooks, for kids, or even for people who are always cold.
But what’s behind the sudden onslaught of uber-specific guides? They’re the perfect affiliate marketing tool.
Affiliate marketing is a small but growing channel that can be used for both upper- and lower-funnel tactics.
Plus: As shoppers continue to be cautious about where and what they spend their money on, presenting them with more personalized gift guides could encourage them to purchase.
Pro tip: Elevate your gift guide by incorporating exclusive discounts that can’t be found elsewhere. Over half (51%) of digital shoppers said they pay attention to ads for products on sale, more than ads for best-selling items (44%) or ads suggesting products you “may also like” (41%), per Integral Ad Science.
Dec. 6, 2023
The digital marketing market proved resilient, with businesses relying on digital strategies to stay connected with consumers during lockdowns. Remote work and increased online activity led to a surge in digital marketing opportunities.
In today's digitally driven world, businesses are increasingly recognizing the importance of an effective online presence. The global digital marketing market has surged to the forefront, acting as a catalyst for this digital transformation. This article delves into the world of digital marketing, exploring its current landscape, future outlook, key players, and much more.
Digital Marketing Market Size and Share:
The digital marketing arena has witnessed explosive growth in recent years. In 2023, the global digital marketing market size was valued at almost USD 363.05 billion. This substantial valuation reflects the increasing reliance of businesses on digital strategies to reach their target audiences. As companies recognize the immense potential of digital marketing, this sector continues to expand its share in the overall marketing landscape.
Digital Marketing Market Outlook:
The future of the global digital marketing market is undeniably bright, with a projected CAGR of 13.1% between 2024 and 2032. This robust growth is fueled by various factors, including the escalating adoption of digital platforms, the proliferation of e-commerce, and the ever-evolving consumer behavior in the digital space. By 2032, the market is anticipated to reach a staggering USD 1099.33 billion, underlining its pivotal role in shaping the future of marketing.
Get a Free Sample Report with Table of Contents – https://www.expertmarketresearch.com/reports/digital-marketing-market/requestsample
Digital Marketing Market Overview:
What is Digital Marketing?
Digital marketing encompasses a wide array of online strategies and tactics employed by businesses to promote their products, services, or brands through digital channels. These channels include search engines, social media platforms, email marketing, content marketing, and more. The primary goal is to connect with target audiences where they spend a significant portion of their time - online.
Key Industry Developments:
Driving Factors:
Read Full Report with Table of Contents: https://www.expertmarketresearch.com/reports/digital-marketing-market
COVID-19 Impact:
The COVID-19 pandemic has accelerated the shift towards digital marketing. With lockdowns and social distancing measures in place, people turned to the internet for shopping, entertainment, and information. Businesses had to adapt quickly to this change in consumer behavior, further emphasizing the importance of digital marketing.
Restraints:
Digital Marketing Market Segmentation:
The digital marketing landscape is diverse, comprising various channels and strategies:
Top Impacting Factors:
Target Audience:
The target audience for digital marketing includes businesses of all sizes, from startups to large enterprises. Additionally, digital marketing agencies, consultants, and professionals specializing in various digital marketing disciplines cater to this dynamic industry.
Opportunities:
Challenges:
Scope:
The scope of digital marketing is vast and continually expanding. It encompasses a broad spectrum of activities, from social media management to e-commerce optimization. Businesses that invest wisely in digital marketing can unlock new growth opportunities and adapt to the evolving digital landscape effectively.
Major Key Players:
FAQs about Digital Marketing Market:
Q. What is digital marketing?
A: Digital marketing refers to the use of online channels and strategies to promote products, services, or brands to a digital audience.
Q. Why is digital marketing important?
A: Digital marketing allows businesses to reach their target audience where they spend time online, driving brand visibility, engagement, and conversions.
Q. How has COVID-19 impacted digital marketing?
A: The pandemic accelerated the shift to online shopping and digital consumption, leading to increased reliance on digital marketing strategies.
Q. What are the key digital marketing channels?
A: Major digital marketing channels include SEO, social media marketing, content marketing, email marketing, PPC advertising, and influencer marketing.
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PPC and SEO are essentials for your marketing strategy. Companies have different demands and expectations from their marketing strategy, and so, most often they tend to lean towards one of these two tactics. For example, if they are looking to increase their rankings and want more traffic to their website, they go for organic search tactics. On the other hand, if they want instant paid traffic, they choose paid search tactics.
Given that, both SEO and PPC are effective tools to build authority for your website. Together, they generate more traffic and sales for your business. Nevertheless, these two tactics often work separately in their silos rather than hand-in-hand.
While both of these options can work well individually, imagine the results and benefits they would bring to the table when combined together. The key is to create harmony between organic and paid search tactics. It is time to bring both departments together to collaborate and work as one. Let us examine how to do it in your organization.
Ideally, both channels and streams aren’t meant to work independently. We should stop looking at them as separate identities and bring them together. Once we do it, we achieve better results across the board.
PPC campaigns provide powerful and insightful data and insights. When you take that data and combine it with your SEO strategies, it will give you insights that you can use to create content. This will help your organic search traffic.
Balancing organic and paid search tactics is a challenge and we are here to help navigate through the rough spots. Here are some strategies to create synergy between paid and organic search tactics.
Start by re-checking your paid search campaigns and seeing whether they are updated with keywords list. Moreover, you must restructure your efforts to leverage broad matches by paying close attention to negative keywords.
Ensure your paid search campaigns follow the latest keyword best practices.
Restructure your efforts to leverage broad matches, paying close attention to negative keywords.
In one sense, your campaign will likely have fewer groups and positive keywords. The number of negatives should also increase. In order to prevent budget drain and ensure paid search ads show only in desired situations, negative keywords are more crucial than ever.
Marketing Technology News: MarTech Interview with Heidi Andersen, CMO and CRO at Nextdoor
Before you craft strategies for natural and organic search synergies, you must establish benchmark performance baselines across organic and paid searches. Some points to remember are:
As you strike a balance between paid and organic search tactics, consider the metrics important to monitor and create harmony between the two. If a KPI cannot influence your team, you should consider it secondary.
Rather than pinning your analysis on single success criteria, you should use a weighted, multiple-metrics approach.
After some effort, natural and paid search trends stabilize. It is now time to analyze how users interact with various portions of your site and to what extent organic and paid search activities are driving this interaction.
Let us face the fact that we work in a highly competitive landscape. In order to create a holistic search strategy, you must compare your natural and paid search performance. To do this, incorporate competitive and universal search insights for a thorough organic vs search analysis. Some examples to note are:
Marketing Technology News: Conversational AI: The 8 Key Elements That Will Elevate Your Customer Experience
Striking a balance and harmony between paid and organic search tactics is a crucial step in digital marketing success. However, the above-mentioned strategies will only be effective if you make changes from the foundational level and analyze how your site analytics work.
When your paid search tactics are updated for a complementary approach to natural and paid search, you can harness natural and paid search synergistically. Setup a scalable joint reporting and singular ownership for natural and paid search success, it will ensure your organization has an appropriate process, tools, and people to strike a harmony between paid and organic search efforts.
The combined company, led by Mr Yum Co-Founder Kim Teo as the new Chief Executive, combines the identities of both brands and operates under the Me&u name with a new brand icon designed to represent togetherness.
Processing over $2bn combined in dining transactions each year, the merged business already works with over 6,000 brands and aims to elevate its platform by providing deeper and more flexible ordering capability including a staff app for upselling, proprietary CRM, email and SMS marketing tools, loyalty, guest feedback and more.
“It makes a lot of sense from a business point of view to stop butting heads and start working together,” says Teo. “But it makes even more sense from a customer perspective because we have the opportunity to build a best-of-the-best product that venues and their guests love.”
Me&u Founder Steven Premutico says that the idea for the collaboration was born in mid-2022 when he met Mr Yum Co-Founder Adrian Osman over a beer in Austin, USA.
“It was a bit like a first date. I walked out of that thinking he’s a good guy and we are fighting the same fight.
“At the end of a couple of beers I picked up the bill – so he owes me a round – I wrote a little note on the back of a receipt, as I gave it to him, and it said: ‘let’s make this industry better’.”
While the merged business doesn’t plan to make any significant changes this year, it is setting out to provide more value for customers with an integrated platform, 24/7 support coverage and product and engineering teams that now make up a larger percentage of the merged company.
“Now that the merger is complete and our teams have come together, we’re laser-focused on making sure this is a successful holiday season for our customers and that we look after them,” Teo said.
Dec. 06, 2024
Local businesses advertising on the Google Search Network and looking to drive people actively searching for their services and/or brand to their site can often find relevant keywords to implement in ad campaigns fairly easily. However, the challenges that can come with advertising a smaller business include generating sufficient search volume over their targeted area(s) while effectively bidding within their ad budget. A keyword match type strategy is a significant variable in this equation.
Businesses in competitive markets, such as a local doctor’s office, dental office, or family law firm, can use phrase match keywords to help increase relevant search volume within their budget.
Google defines Phrase match as “To show your ads on searches that include the meaning of your keyword. The meaning of the keyword can be implied, and user searches can be a more specific form of the meaning.” To put it simply, phrase match is designed to go beyond just capturing relevant searchers looking within the tight parameters of exact match keywords while also not going off the rails as broad match keywords can. However, there are still things to watch out for when running phrase match keywords, especially when the keywords are more “general” to the industry.
Going back to the examples above, in a tightly populated area, such as a city or a state, there are countless doctors, dentists, and lawyers. These service-based businesses might run ad campaigns with highly sought-after keywords, such as “a dentist office,” “family law attorney,” or “doctors office near me.” When running ad campaigns on phrase match, it will find relevant searches, but it can go beyond how these keywords are exactly laid out. This is where competitor names can sneak in.
Here is an example of general phrase match keywords and competitor searches:
Dr. Arnold Wilson is a local dentist in Chicago running a General Dental Search campaign. He is running the phrase match keyword “dentist near me.” The word has been triggering searchers for “dr lauren rosenstein dentist” and “marion family dental chicago.” These are people looking for specific local dentists rather than general dental service searches. They’re still dentists in the area. However, the phrase match keyword “dentist near me” can still be triggered by these searches as it goes beyond just what the word exactly says.
Dr. Wilson does not want people actively searching for other specific dentists and potentially wasting his advertising budget on worthless clicks. It’s easy to say, ‘Just turn off phrase and run exact only,’ but that can see a drop in capturable search volume, especially if Dr. Wilson does not have the budget to outbid top spenders on the highest-searched relevant keywords. (Competitive industries like dental, medical, and law can see clicks get very expensive – sometimes $100 to $200 per click). This is where doing search queries and the use of negative keywords comes in.
Daily search query reports and adding the competitor name search terms as negatives to consistently stay on top of incoming traffic is one way to stay on top of irrelevant searches – this is a reactive situation as the competitors do have to show up in your search queries. A proactive step would be to research the names of competitors and add them all via a negative keyword list. This can allow phrase match keywords to bring in more search volume but not show on searches for specific competitors.
Of course, there are scenarios where a business might want to drive people actively searching for competitors to their business. These can then come in handy to not only capture those active searches but also see what kind of search data competitors are generating.
Just remember that phrase match search terms can still be relevant to the words themselves but not always the intent of searchers. Understand your goals, use phrase match wisely, and monitor your campaigns closely.
“Performance Max [campaigns] are more algorithmic in nature,” Menachem Ani, founder of online ad management company JXT Group, said during a recent Paid Search Association webinar. “Don’t force it to behave like a [traditional] campaign. My recommendation is to put in the work and make the most out of it.”
Here are four pieces of advice Ani shared for ecommerce brands looking to master Performance Max in the new year.
Before experimenting with Performance Max, marketers should conduct a few manual campaigns, layering on smart bidding as more campaign data becomes available.
“The efficiency [of] more manual campaigns [happens] where you [have] the data,” said Ani. “You can push toward specific search impression share, click share, and so on.”
Once there’s a solid foundation of data, marketers can add Performance Max campaigns to the mix for a full-funnel effect.
“A true Performance Max campaign is a full-funnel campaign that combines that search and shopping with display,” said Ani. “Performance Max should bring your traffic from the bottom of the funnel and it will also bring generic search terms and more upper-funnel prospecting through display and video components of the campaign.”
Pro tip: If you’re running Performance Max side by side with Shopping campaigns, consider using custom labels to segment products. This allows marketers to exclude under-performing products from a Performance Max campaign and instead create a standard shopping campaign.
As new campaigns are created, it’s important to build them around specific goals, whether that be cost, KPIs, locations targeted, or the reporting data you’re interested in.
“If you have different products that you want to allocate to a different budget or maybe a seasonal campaign, a specific sub brand or collection of your products, and you want to give that more firepower, that’s how you should think about building new campaigns,” said Ani.
In Performance Max, marketers can use audience signals, which use demographics, interests, or search behavior information to target specific groups of consumers.
But to make sure that you’re most effectively targeting the right audience, marketers should enter as much data as they can into their business data and data feeds section of their Google Ads account.
This means making sure the product data you’re synchronizing to Google Merchant Center contains strong product titles that have the right keywords and search terms in their descriptions, as well as the right product identifiers and CPC codes.
“Data is like coffee [to Google Ads],” said Ani. “You feed the system, and it can do [its job] better.”
Reporting options for Performance Max are somewhat limited, said Ani. To get access to more campaign data, there are several other places marketers can look on the Google Ads platform.
This was originally featured in the Retail Daily newsletter.
First Published on Dec 4, 2023